We have prepared some basic information for visitors to the Suwa area. Please use the following resources to aid you on your travels.

Tourist Center

The tourist center provides printed materials, maps, and resources for travelers to Suwa. Most of the materials and support is in Japanese, but some English and multilingual materials are also available.

Address : 1-1-18 Suwa, Suwa City, Nagano(map)
Telephone : +81-266-58-0120 (Japanese only)
Business Hours : 9:00-18:00 (Closed on December 31 and January 1)
Limited Hours : 9:00-15:00 (December 30 and January 2)

Wi-Fi Information

Here is a list of free Wi-Fi locations and addresses in the Suwa area.

Please note that some Wi-Fi connections may require prior registration to access.

Suwa City

  • Suwa Tourist Information Center 1-1-18,Suwa,Suwa City,Nagano

Chino City

  • Chino Tourist Information Center Mont 8 building 2F,3506,Chino,Chino City,Nagano
  • Chino Cultural Complex 1-1-1 Tsukahara, Chino City, Nagano

Shimosuwa Town

  • Gishodo 3289 Tatsumachi, Shimosuwa Town, Nagano

Tax-free and Duty-free Shopping

For tourists with a foreign passport, duty-free shopping is available at the following locations.

  • Store Category Address Telephone Business Hours
  • Lorem Ipsum Clothing Xxxxx Xxxx XXxxxx 0266-12-3456 10:00 - 17:00
  • Lorem Ipsum Clothing Xxxxx Xxxx XXxxxx 0266-12-3456 10:00 - 17:00
  • Lorem Ipsum Clothing Xxxxx Xxxx XXxxxx 0266-12-3456 10:00 - 17:00

ATMs and Money Exchange

Below is a table where visitors may exchange and withdraw money.

  • Hachijuni Bank, Suwa Branch 14-5 Kowata-Minami, Suwa City, Nagano +81-266-52-5080 Available for USD, GBP, CAD, CHF, AUD, HKD, NZD and SGD.
  • Sumitomo Mitsui Banking Corporation, Suwa Branch 1-5-25 Suwa, Suwa City, Nagano +81-266-52-6363 Only available for customers who have their bank accounts with Sumitomo Mitsui Banking Corporation.
  • 7-Eleven / Seven Bank Multiple locations in the area:http://www.sevenbank.co.jp/english/ Cash advance service from your credit card available in convenience stores and post offices in the Suwa area.
  • Japan Post Office / Japan Post Bank Multiple locations in the area:http://map.japanpost.jp/p/search/ Withdraw money using overseas credit and debit cards at Japan Post Bank ATMs. Valid cards include Visa, Visaelectron, Plus, MasterCard, Maestro, Cirrus, American Express, Diners Club, JCB, China Unionpay and Discover.

Getting around Suwa

The following resources are designed to aid tourists in exploring the Lake Suwa area.

car and taxis

Taxis are an excellent choice when visiting Suwa for the first time as drivers will often have several recommendations for tourists. If you would like a taxi driver who has passed customer service and tourism knowledge examinations, this can be arranged by contacting the tourist center. Driving yourself is another option; the rural roads around the city are fairly light in traffic, but boast beautiful scenery. There are a few rental car locations and plenty of tourist maps to help you orient yourself.


Trains are the most efficient way to get around Lake Suwa. Any of the four main stations of Chino (north side), Kami-Suwa (east side), Shimo-Suwa (north side), and Okaya (west side) will typically get you within two to three kilometers of your intended destination.


Depending on the areas you choose to explore, many of the attractions and destinations can be reached on foot. This is especially true for those disembarking from Kami-Suwa Station, which is only a few minutes’ walk from Lake Suwa, as well as many historic sites, temples, museums, and sake breweries.


Suwa was made for cycling and, with multiple cycle rental shops in the area, this is the recommended mode of transport (assuming weather conditions are good). Cycling through the city and around Lake Suwa is easy. For those looking for a bit more of a challenge, road bikes are available for exploring the mountain routes.

Tourist Pamphlets

Suwa City

Okaya City

Welcome to suwa nagano